Microsoft Dynamics 365 Customer Service
Learn how to use Microsoft Dynamics 365 to impact your customers.
Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers. Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.
8 courses found
-
- Delivery Format: Virtual Learning
- Date 09-12 February, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (GMT Standa)
- Language: English
-
- Delivery Format: Virtual Learning
- Date 16-19 March, 2026 | 8:00 AM to 3:30 PM
- Location: Virtual (GMT Standa)
- Language: English
-
- Delivery Format: Virtual Learning
- Date 05-08 May, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (GMT Standa)
- Language: English
-
- Delivery Format: Virtual Learning
- Date 08-11 June, 2026 | 8:00 AM to 3:30 PM
- Location: Virtual (GMT Standa)
- Language: English
-
- Delivery Format: Virtual Learning
- Date 03-06 August, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (GMT Standa)
- Language: English
-
- Delivery Format: Virtual Learning
- Date 21-24 September, 2026 | 8:00 AM to 3:30 PM
- Location: Virtual (GMT Standa)
- Language: English
-
- Delivery Format: Virtual Learning
- Date 02-05 November, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (GMT Standa)
- Language: English
-
- Delivery Format: Virtual Learning
- Date 30 November-03 December, 2026 | 8:00 AM to 3:30 PM
- Location: Virtual (GMT Standa)
- Language: English
Request a date or location for this course